Configuring Conference Calls in FortiVoice Enterprise

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FortiVoice Enterprise features conference call, which allows multiple clients to join a live group discussion. 

This recipe details how to create both an ongoing conference call (static) and a one-time conference call (dynamic).

 If you would prefer a video tutorial for the following procedure:
 

 Configuring a Static Conference Call

A static conerference call would be one that may occur on a regular schedule.

To configure a static conference call

  1. Go to Call Features > Conferencing > Conferencing.
  2. Select New.
  3. Select Enabled if not already activated.
  4. Enter an extension number that callers can call and enter the user PIN to join the conference call.
  5. Enter a descriptive name for the conference call extension. For example, HR.
  6. Enter a user PIN, which will be the password clients must enter to join the conference call. A caller needs to dial the conference number and then enter the password.
  7. Enter the Admin PIN, which is the password used by an admin to begin a conference call.
  8. Enable Recursive Schedules if you want conference calls to be on a repeated schedule.  For example, a recursive schedule will make sure that users can only join the conference call during the scheduled time period by entering the configured password.
  9. Enable One Time Schedules if you only want users to have access to a single conference call without the use of passwords.
  10. Select Create.

  

 

 Configuring a Dynamic Conference Call

A dynamoic conference call would be one that is likely to only occur once.

To configure a dynamic conference call

  1. Go to Call Features > Conferencing > Conferencing.
  2. Select New.
  3. Enter the conference call name.
  4. Enter the conference call extension number that callers enter to join the call.
  5. Enter the displayed name that will appear on the call extension, such as HR.
  6. Enable Quite mode if you don’t want the call to announce and record the participant’s name. 
  7. Select Create.
  8. Select your newly created conference call.
  9. enter the extension number that callers can call and enter their user PIN.
  10. Double-click the date to schedule an event and select OK.

 

 

 

 

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