Viewing the FortiGate or FortiExtender Modem List

This article shows how to view the most recent version of the supported modem list for FortiGate or FortiExtender.

These lists depend on the modem database version, not the version of FortiOS used. The examples shown in this article use screenshots from FortiOS 5.4, but they are also accurate for FortiOS 5.2. Any differences are listed with an asterisk, like this:

You can find a list of supported modems in our Fortinet reference manuals:

You can also view the modem lists in the FortiGate interface by enabling either the modem interface or FortiExtender.

Method 1: Viewing the FortiGate/FortiExtender Modem List

A FortiGate 100D running 5.4 (Interim build) was used in this example.

1. Enabling the FortiGate modem interface

The modem configuration is hidden in the FortiGate GUI by default. Enter the CLI commands shown on the right to enable it. 

Log in and out to refresh the GUI page.

 

config system modem
 set status enable
end

2. Viewing the supported modem lists

Go to Network > Modem and select Configure Modem.  
Click the FortiGuard button to get the latest version of the supported modem lists, and then select the plus button to expand either list. 

 

 

Method 2: Viewing the FortiExtender Modem List

After connecting the FortiExtender to the FortiGate using a QuickStart guide, follow the example below. 

A FortiExtender 100B and a FortiGate 100D running a 5.4 (Interim build) were used in this example.

1. Enabling the FortiGate to show FortiExtender configurations

Enable the Control And Provisioning of Wireless Access Points (CAPWAP) on the port which the FortiExtender is connected to. This allows the FortiExtender to communicate with the FortiGate using CAPWAP. Enter the following CLI commands:

 

config system interface
 edit [port]
  append allowaccess capwap
end

The FortiExtender configuration is hidden in the FortiGate GUI by default. Enter the following CLI commands to enable it:

config system global
 set fortiextender enable
 set wireless-controller enable
end
Go to System > Feature Select and enable FortiExtender features.  

2. Authorizing the FortiExtender

Go to Network > FortiExtender and set the Interface Name to the port the FortiExtender is connected to. Select Authorize.

 

 

3. Viewing the supported modem lists

Go to Network > FortiExtender select Configure Settings.

 

Select Supported Modems to go to the supported modem lists.

Click the FortiGuard button to get the latest version of the supported modem lists, and then select the plus button to expand either list.

For further reading, check out Modem in the FortiOS 5.2 Handbook.

Kayla Robinson

Kayla Robinson

Technical Writer at Fortinet
Kayla Robinson works in Ottawa as part of Fortinet's Technical Documentation and New Media team. With a Bachelor's degree from Carleton, and a graduate certificate in Technical Writing from Algonquin College, she enjoys creating FortiOS Cookbook videos.
Kayla Robinson

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<FortiOS 5.2 notes will appear here>
This feature allows you to use the FortiExtender to connect your FortiGate to a 3G/4G Wireless network.
This step is not necessary in FortiOS 5.2.
In FortiOS 5.2, click the Update Now button and then select the triangle button to expand either list.

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